24/7 support
Here at ReefSpins, we understand the importance of quality customer support. This is why we guarantee 24/7 customer support to all our players at ReefSpins. This means that no matter the time of the day or night, you will be able to get an answer to any question or concern. Various contact methods are available to give ReefSpins players flexibility.
Live chat
Most ReefSpins players will find live chat to be the quickest and most effective way to get in touch with our friendly customer support agents. At the bottom of your screen, on the right-hand side, is where you can find the ReefSpins chat icon. Click the chat bubble to get hooked up with our customer support team who will be happy to help you out. Please note that if you do not have an active account on the ReefSpins site, you will not be able to make use of the live chat feature.
Email Support
ReefSpins players can also get email support at any time of the day or night, but it will likely take longer to get a response when compared to using the live chat option. If you prefer not to use live chat, drop an email to the relevant ReefSpins team and our staff will get back to you. We guarantee that you will get a reply within a period of 24 hours. Support: [email protected] Cashout: [email protected] Documents: [email protected] VIP: Go to VIP Page for info.
Facebook Messenger & Community
Get exclusive bonuses and interact with other likeminded ReefSpinners in our ReefSpins Community Facebook! It’s the best place to receive the latest updates with a splash of fun.Our VIPs can take advantage of the Facebook Messenger option to speak directly with us. Want to enjoy these VIP perks? Check out our VIP Lounge for more information.
Verification
Naturally, we want to make you feel safe and secure when contacting our ReefSpins agents with a customer support issue. As such, we might ask you to provide certain details to verify your identity, just to make sure you are the account holder. Unless they specifically relate to the problem you are experiencing, it is important to be aware that nobody from ReefSpins will ever ask for the following details: password, credit card, or bank account information.
Outbound Communications
Players may receive direct communication from our outreach team via the following email:[email protected]
Rest assured that this is a verified email address from our support team.
ReefSpins FAQs
While we are happy to help at ReefSpins, you may be able to find an answer to some frequently asked questions here, or on our dedicated FAQ page. Take a look at some solutions for common problems. Click here to be directed to the comprehensive ReefSpins FAQs.Forgotten Username/Password
We all forget our login details at times. If this happens to you, don’t worry. Click the LOGIN button, then use the FORGOTTEN PASSWORD button.You will be asked to provide the email address connected to your account. Once you have entered that, the instructions to recover your details will be sent by email.
How do I Deposit?
Depositing on ReefSpins is quick and easy. After logging in, click on the ‘Deposit’ button, enter your desired amount, pick your preferred payment method, and you’re done!For more detail on how to deposit and information on the different payment options, check out our Deposit and Payments page.
How do I Withdraw?
It’s important to be able to cash out quickly and safely. To withdraw, open up the ReefSpins Cashier, navigate to the ‘Withdraw’ section, enter the amount you wish to withdraw, click your desired payment method, and you’re done! Just follow the instructions and you’ll receive your funds in no time.For more information on how to withdraw and the different payment options, check out our Deposit and Payments page.